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Privacy Policy

A legal disclaimer

Bay Area Cleaners LLC is a fully licensed and insured cleaning service provider serving residential and commercial clients throughout the San Francisco Bay Area. By booking a service with us, you agree to the following terms and conditions:

  1. Scope of Service:
    All cleaning tasks will be performed as outlined in the agreed-upon service package. Bay Area Cleaners LLC is not responsible for cleaning areas not included in your selected service plan unless specifically added and agreed to in writing prior to the service date.

  2. Liability Limitations:
    While we take the utmost care in handling your property, Bay Area Cleaners LLC is not liable for pre-existing damage, normal wear and tear, or damage resulting from improper installation, faulty surfaces, or unsecured items (e.g., picture frames, shelves, décor). Clients are responsible for securing valuables, breakables, and sensitive electronics.

  3. Cancellations & Rescheduling:
    Cancellations made less than 24 hours in advance may be subject to a cancellation fee. Bay Area Cleaners LLC reserves the right to reschedule or refuse service due to unsafe conditions, inclement weather, or access issues.

  4. Health & Safety:
    Our team uses EPA-registered cleaning products. If you require the use of specific eco-friendly or allergen-sensitive products, this must be disclosed before your appointment. Bay Area Cleaners LLC is not liable for allergic reactions or sensitivities if notice was not given.

  5. Satisfaction Guarantee:
    If you are not satisfied with a service, please notify us within 24 hours of your appointment. We will return to address the issue at no additional cost, within reason and at our discretion.

  6. Service Access:
    Clients must ensure safe, legal access to the property at the time of service. Missed appointments due to access issues may be subject to a trip fee.

  7. Privacy:
    Bay Area Cleaners LLC respects your privacy and will never share or sell your personal information. All client information is stored securely and used solely for service coordination and billing purposes.

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By using our services, you acknowledge and accept these terms. For questions or concerns, please contact us at info@bayareacleanersllc.com

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